Privacy Notice
This Privacy Notice explains how Knolton Farmhouse Cheese Limited ("we", "us", or "our") collects, uses, and protects your personal data when you use our website. We are committed to ensuring your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are and What We Collect
We are Knolton Farmhouse Cheese Limited, a registered company in England and Wales (Company Number: 00785438). Our registered office and trading address is Oswestry Road, Overton on Dee, Wrexham LL13 0LG. We are registered with the Information Commissioner's Office (ICO) under registration number ZB240881.
When you visit our website, we may collect the following types of personal information:
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Information you provide directly: Your name, email address, and phone number when you submit information through our job application form or our vending-machine fault form.
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Automated website data: Information about your visit, such as your IP address, browser type, and how you navigate our site, collected via third-party visitor analytics.
2. How and Why We Use Your Data
Under UK data protection law, we must have a valid legal basis to process your information. We use your data for the following purposes:
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To process job applications: We use the contact details and employment information you provide to evaluate your suitability for roles at our dairy.
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To handle customer enquiries and equipment faults: We use the information submitted via the vending-machine form to identify, address, and resolve reported issues.
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To improve our website: We use aggregated analytics data to understand how visitors interact with our site so we can improve the user experience.
3. Data Sharing and Retention
We do not sell your personal data to third parties. We will only share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (such as IT support or website hosting). These parties are obligated to keep your information confidential and secure.
We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Unsuccessful job applications are securely deleted after six months, while customer service enquiries are retained until the issue is fully resolved and documented.
4. Your Rights and How to Contact Us
Under the UK GDPR, you have several rights regarding your personal information, including the right to request access, correction, erasure, restriction of processing, or to withdraw consent for non-essential cookies.
If you wish to exercise any of these rights, or if you have any questions about this Privacy Notice, please contact us:
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Email: info@kfcheese.co.uk
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Phone: +44 (0)1978 710 221
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Post: Data Protection, Knolton Farmhouse Cheese Ltd, Oswestry Road, Overton on Dee, Wrexham LL13 0LG
If you feel that your data has not been handled correctly, you also have the right to lodge a formal complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
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